Policies
Nursery policies and safeguarding in Crewe
Summaries of our key policies are below. Full versions are held at both settings and a copy of any policy can be emailed to you on request.
Safeguarding and Child Protection
Keeping children safe is at the heart of everything we do. Every member of our team is trained in safeguarding and knows exactly what to do if they ever have a concern, and we have a designated safeguarding lead and deputy at each setting. We follow the EYFS statutory framework and work closely with Cheshire East's local safeguarding partnership.
Download the full policy (PDF)Health, Illness and Medication
We follow UKHSA guidance on when children should stay at home, so illness doesn't spread through the setting. We can give prescribed medication with your signed consent, and every accident is recorded and shared with you the same day. Please tell us each morning about any medicine your child needs that day.
Download the full policy (PDF)Special Educational Needs and Disabilities
Some children need a little extra help, and we plan for that with you from the start. Each setting has a SENDCo who works with families, health visitors and speech and language therapists, following the EYFS graduated approach. Your child's support plan is reviewed with you every term.
Download the full policy (PDF)Equality, Diversity and Inclusion
We welcome every family and celebrate the languages, faiths, foods and family shapes of our community. Toys, books and celebrations reflect the children in our rooms, and every child gets the same warm welcome. Discrimination of any kind is never tolerated.
Download the full policy (PDF)Behaviour and Positive Relationships
We help children learn to manage their feelings rather than punishing them. There are no time outs or sanctions — instead, staff use calm, consistent support to help children understand their feelings, repair friendships and make safe choices, as the EYFS expects.
Download the full policy (PDF)Complaints and Compliments
We'd much rather hear about a worry the day it happens. Speak to your child's key person or the manager first — most things are resolved the same day. Written complaints receive a response within 28 days, and you can contact Ofsted at any time.
Download the full policy (PDF)Data Protection and Privacy
We hold your child's records securely and only for as long as the law requires. Photographs are only taken and used with your written consent, and we never share images on social media without your permission. You can ask to see your child's records at any time.
Download the full policy (PDF)Fire, Emergency and Evacuation
We practise evacuation drills monthly with the children, so everyone knows what to do. In an emergency, registers, emergency contacts and medication travel with us to the assembly point, and we contact you as soon as we are safely out.
Download the full policy (PDF)Collection and Late Collection
Children are only released to the adults you have named, using the agreed password. If you're ever running late, just call us — late collection after 6.00pm is charged at £10 per 15 minutes to cover staffing.
Download the full policy (PDF)Need a full copy of a policy?
Ask at reception or send us a message and we'll email it straight over.
Request a policy